This is so true, I hate those online meetings where you have to use some weird conferencing tool just because it's "what the client uses" and you don't have a clue how anything works or what the little behavioural quirks are. This is especially true when you have 20 odd people on the call and the variability in quality of the various connections are problematic and some numpty insists on trying to meaningfully participate whilst on their mobile phones in a tube train!
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