With more and more things being done on-line I do wonder when we'll be seeing most NHS interactions taking place virtually. Having heard many people complaining about not being able to (easily) make doctor's appointments lately (or since Covid began) I suspect there's a workgroup somewhere in the heart of that institution working on the standardization of virtual consultation protocols and techniques ready for that moment when the pandemic is officially declared over and, because of budget constraints, speaking to a consultant or GP is done via 3 minute time-slices over zoom.
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